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Lee Michaels Fine Jewelry, located at 7400 San Pedro Ave Ste 442, San Antonio, TX 78216, is a renowned destination for those seeking high-quality engagement rings and exceptional customer service. With a robust operation in Bexar County, this jewelry store showcases an impressive selection of designer watches and fine jewelry, specializing in custom engagement rings tailored to individual tastes.
The store operates Monday through Saturday from 11:00 AM to 6:00 PM and is closed on Sundays. The customer service staff, praised for their professionalism and attentiveness, includes several standout individuals such as Robert, who has received commendations for his helpfulness and expertise.
Over 15 reviews were analyzed to craft this overview, revealing both positive and negative experiences from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 30%
Negative: 10%
The general atmosphere reflects a mixture of satisfaction regarding the staff's service, particularly in the context of engagement ring purchases, alongside some dissatisfaction related to product pricing and policies.
Best Review:
Mark highlighted the exceptional service he received related to watch repairs, noting that the knowledgeable staff handled his valuable heirloom item with care and kept him informed throughout the process, leaving him extremely satisfied.
Worst Review:
Big D expressed frustration over the lack of a lifetime diamond replacement plan for an expensive bracelet, feeling that the store did not meet the service expectations typically held by reputable jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|--------------------|
| Monday: 11:00 AM - 6:00 PM |
| Tuesday: 11:00 AM - 6:00 PM |
| Wednesday: 11:00 AM - 6:00 PM |
| Thursday: 11:00 AM - 6:00 PM |
| Friday: 11:00 AM - 6:00 PM |
| Saturday: 11:00 AM - 6:00 PM |
| Sunday: Closed |
Staff Members:
Robert
Positivity Score: 75%
Total Customer Feedback Reviewed: 15
Store Phone Number: 2105419575
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