Located in San Antonio, TX, South Texas Jewelers offers exceptional services for jewelry and watch repair with a particular focus on creating custom engagement rings. The experienced staff, including owner Lalo, is dedicated to helping customers realize their vision for unique and personalized jewelry. With over 151 reviews, this family-owned business continues to build a reputation for outstanding craftsmanship and attention to detail.
Customers appreciate the extensive knowledge and friendly service provided by the staff, who offer a range of services including jewelry cleaning, resizing, and custom design work. The store specializes in engagement ring creation, ensuring that clients find the perfect piece to mark significant occasions.
However, some negative feedback indicates that communication regarding custom orders could be improved, with customers expressing disappointment in delays and difficulty reaching the team. Despite that, many reviews highlight the quality of work and reasonable pricing, making it a trusted choice for many in the area.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: A customer praised Lalo for expertly resetting the main stone of their engagement ring into a stunning new setting, expressing satisfaction with the whole experience.
Worst Review: One customer noted frustrations with the lack of communication and delays when attempting to complete a custom design order.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff: Lalo
Positivity Score: 90%
Total Customer Feedback Reviewed: 151
Store Phone Number: 2108310909