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Diana's Jewelers & Fine Gifts is a charming jewelry store located at 5999 DeZavala Rd. #129, San Antonio, TX 78249, in Bexar County. With a focus on engagement ring creation, this quaint shop offers an exclusive collection of unique jewelry, watches, and gifts. The store is known for its excellent customer service, highlighted by the owner, whose commitment is reflected in the motto "you're family to us." Customers can avail themselves of watch and jewelry repair services, alongside options to buy and sell gold.
The store has garnered various online reviews, totaling 16, indicating its popularity and service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 69%
Neutral: 19%
Negative: 12%
Highlights from customer feedback reveal significant satisfaction with the store's watch repair services, with many praising the quick and affordable service. However, there have also been complaints regarding inconsistent hours and service availability.
Best Review:
Abigail highlighted the store's helpfulness when she needed watch band adjustments, noting the quick service and low prices, a sentiment echoed by others who appreciated the store's personalized care.
Worst Review:
Janet expressed disappointment with the store's accessibility, mentioning that multiple visits led to her finding the store closed, with little indication of reliable hours posted.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 2:00 PM
- Saturday: 11:00 AM - 2:00 PM
- Sunday: Closed
Staff: Diana Z.
Positivity Score: 78.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 2106993233
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