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Alamo City Gold & Silver Exchange, located at 950 NE Interstate 410 Loop, San Antonio, TX 78209, is a highly regarded jeweler known for its exceptional engagement ring creation and repair services. With over three decades of experience, owners David and Charlotte Putnam have built a reputation for crafting unique, custom-designed jewelry that reflects personal sentiment. The skilled team specializes in a variety of jewelry services, including digging into personal designs, resizing, and restoring old pieces to their former glory.
Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
The store's focus extends beyond engagement rings; it also offers services in custom jewelry design, repair, and buying/selling gold and silver, establishing itself as a reliable choice in Bexar County.
Overall Sentiment from Online Customer Reviews:
The reviews indicate a positive sentiment overall, with approximately 83% positive, 11% neutral, and 6% negative responses from a total of 53 reviews. Many customers commend the quality of services and the expertise of the jewelers, while a few mention negative experiences related to customer service dynamics.
Best Review:
Chris highlighted that Alamo City Gold & Silver Exchange is "the only place in town" for high-quality custom jewelry, emphasizing the exceptional service and craftsmanship they provide.
Worst Review:
Jose expressed concerns regarding a lack of warmth and approachability from the staff, stating that his experience was marred by a negative attitude from the jeweler he interacted with.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff:
- David Putnam
- Charlotte Putnam
Positivity Score: 88.5%
Total Customer Feedback Reviewed: 53
Store Phone Number: 2109303900
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