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Rialto Jewelry, located at 8910 Bandera Rd, Ste. 107, San Antonio, TX 78250, is a highly regarded jeweler in Bexar County specializing in the creation of engagement rings and a wide array of jewelry services. With a notable reputation, Rialto Jewelry has garnered a total of 222 reviews, with an impressive average rating of 4.8 out of 5 stars.
Customers frequently commend the staff for their friendly, welcoming service and the personalized approach taken throughout the engagement ring design process. The jeweler offers various services including custom jewelry design, jewelry repair, and watch repair. Owner Luis G. is known for providing expert guidance during the selection and customization of rings, ensuring customers receive exactly what they desire.
Despite the general positivity surrounding the services, there have been some critiques regarding specific repair issues and concerns over communication in certain instances. Nonetheless, many customers express satisfaction with the quality of the jewelry and the attentiveness of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Luis G. (Owner)
Best Review:
One customer praised the attentive and friendly service received when creating a custom engagement ring, highlighting the ease of communication and the helpful suggestions provided throughout the process.
Worst Review:
Another customer expressed dissatisfaction with the mishandling of their watches during a battery replacement, reporting that one of their watches was returned with issues that rendered it unusable due to an incorrect battery size.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 222
Store Phone Number: 2105098100
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