Imperial Loan & Jewelry Co. is located at 1431 E Commerce St, San Antonio, TX 78205, and can be reached at (210) 223-1962. Specializing in engagement ring creation, this family-owned business offers a variety of services, including jewelry repair and buying gold, silver, and platinum.
The reviews reveal a mixed sentiment about the store. Positive feedback highlights the friendly and courteous staff, who provide a welcoming atmosphere. Customers appreciate the selection of jewelry, particularly the emphasis on engagement rings and unique collectibles. However, some negative reviews mention limited inventory and issues related to the pawn aspect of the store, which might not meet every customer's expectations.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review: Marco noted the jewelry selection at Imperial Loan & Jewelry is commendable, especially for engagement rings, and praised the courteous staff. He appreciated how the owners welcomed him and made him feel valued and respected.
Worst Review: Another customer expressed dissatisfaction with the limited range of necklaces and bracelets available, feeling that the selection was not sufficient, despite the useful nature of the shop for other items.
Opening Hours:
- Monday to Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned include Alma G., who serves as the Manager.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 3
Store Phone Number: 2102231962