SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Kay Jewelers at Ingram Park Mall, located at 6301 Northwest Loop 410, Ste. S12, San Antonio, TX 78238, is renowned for its exceptional engagement ring creation services. With a customer-centric philosophy, this jewelry store offers a range of services including custom and special orders, diamond upgrades, and jewelry maintenance and repair. Customers appreciate the professionalism exhibited by the knowledgeable staff, especially employees such as Sylvia and Jerry, who have received accolades for their attentive service.
Operating in Bexar County, this store has gathered a total of 134 reviews, reflecting a similar emphasis on both positive and negative customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Many positive reviews commend the friendly and helpful staff, who are noted for their expertise in guiding customers through the ring selection process. However, some reviews highlight instances of delayed service and unacknowledged customers, suggesting room for improvement in customer attention during peak periods.
**Opening Hours:**
Monday: 10:00 AM - 8:30 PM
Tuesday: 10:00 AM - 8:30 PM
Wednesday: 10:00 AM - 8:30 PM
Thursday: 10:00 AM - 8:30 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
**Staff Members:**
- Sylvia
- Jerry
Best Review:
A customer praised the service at Kay Jewelers for being outstanding, particularly noting Sylvia’s assistance in finding the perfect engagement ring, which is deeply valued and appreciated.
Worst Review:
One review mentioned a customer’s frustration with the lack of acknowledgment from staff during their visit, feeling neglected while waiting for assistance in the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 134
Store Phone Number: (203) 874-1507
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
