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Leal's Jewelry is a family-owned establishment located at 506 W Hildebrand Ave, San Antonio, TX 78212, in Bexar County. This jeweler specializes in a variety of services, including jewelry repair, watch repair, and notably, engagement ring creation. With a phone number of 210-733-9179, Leal's Jewelry prides itself on offering personalized service in a welcoming environment.
The reviews reflect a mix of experiences, with a total of 70 reviews considered for this summary.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 25%
- Negative: 10%
Positive feedback highlights the expertise of the staff, with many customers appreciating the quality of repairs and the attention to detail. Customers have noted the family-run atmosphere, friendly interactions, and reasonable pricing for services like watch battery replacements and clock repairs.
On the negative side, some reviews mention issues with communication and delays in service. A few customers expressed dissatisfaction over lengthy turnaround times for repairs, which were not communicated effectively.
**Best Review:** Bruce noted the high level of honesty and fair pricing he experienced over the decades visiting Leal’s, appreciating not just the repairs but also the enjoyable interactions with the staff.
**Worst Review:** Weege expressed disappointment after leaving two clocks for repair, as they did not function well upon return, and voiced frustration due to a lack of communication from the shop.
Operating Hours:
- Monday: Closed
- Tuesday: 8:30 AM - 5:00 PM
- Wednesday: 8:30 AM - 5:00 PM
- Thursday: 8:30 AM - 5:00 PM
- Friday: 8:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 70
Store Phone Number: 2107339179
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