Bill's Pawn and Jewelry Ltd. San Antonio TX
Bill's Pawn and Jewelry, located at 2906 W Commerce St, San Antonio, TX 78207, offers a range of jewelry services with a specific emphasis on engagement ring creation. Known for competitive pricing and knowledgeable staff, this jeweler operates within Bexar County. The store's phone number is (210) 432-7961.
Positive reviews consistently highlight the excellent customer service provided by staff members like Maribel and Kristina, who are praised for their helpfulness in negotiating deals and guiding customers through the engagement ring selection process. Many customers commend the store for its favorable prices and high-quality products, making it a go-to destination for those seeking affordable engagement rings.
Conversely, some negative feedback points to concerns about inconsistent pricing and miscommunication between staff, which has led to a few frustrating experiences for customers. Additionally, there are mentions of dissatisfaction with the handling of pawned items and a few claims of unsatisfactory service.
Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 20%
- Negative: 18%
Best Review: Gerardo highlighted his great experience at Bill's Pawn and Jewelry, praising the friendly atmosphere and exceptional customer service from staff members.
Worst Review: Justine expressed disappointment with the service, stating that staff seemed more interested in personal interactions than attending to customers, leading to delayed service.
Opening Hours:
- Monday to Friday: 9 AM - 7 PM
- Saturday: 9 AM - 6 PM
- Sunday: 12 PM - 5 PM
Staff Mentioned:
- Maribel
- Kristina
Positivity Score: 72%
Total Customer Feedback Reviewed: 75
