Exotic Diamonds, situated at 2310 SW Military Dr, Suite 426 in San Antonio, TX, has earned its reputation as a leading jewelry store offering a delightful experience for engagement ring creation and other jewelry needs. Located in Bexar County, the store features a wide range of diamond and gold pieces, with a particular emphasis on custom designs that cater to individual tastes.
The friendly staff, including well-reviewed associates like Emma and Nissa, are noted for their exceptional customer service, helping clients navigate through various options and ensuring that they feel valued throughout their shopping experience. Many customers appreciate the transparent financing options available, which enhance the purchasing process. Reviews indicate that while most experiences are positive, a few customers have faced issues with product quality and service consistency.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Thursday: 11:00 AM – 7:00 PM
- Friday to Saturday: 11:00 AM – 8:00 PM
- Sunday: 12:00 PM – 6:00 PM
Best Review: Vanessa commended the store for its amazing selection and helpful staff, stating that they provided a seamless and wonderful experience when purchasing her engagement ring.
Worst Review: Andrew raised concerns about overpricing and mentioned feeling misled about the quality of the jewelry, expressing disappointment in his purchasing experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.