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Carrera Jewelers, located at 14528 Brook Hollow Blvd, San Antonio, TX, is a well-regarded local jewelry store specializing in custom engagement ring creation and various jewelry repair services. Situated in Bexar County, this family-owned business prides itself on providing a personal touch to each customer interaction, having garnered praise for its friendly and knowledgeable staff.
Angel, the owner, has become a beloved figure in the community for his craftsmanship and dedication to customer satisfaction. Many customers have highlighted the store's ability to design and resize rings effectively, with numerous thoughtful reviews showcasing the creativity and quality that Angel brings to each piece. While customer experiences are predominantly positive, some reviews indicate a few isolated concerns regarding service delays.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while 10% have expressed neutral feelings and another 10% have shared concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Nathan praised Angel for his quick and affordable watch battery replacement, noting an outstanding customer experience with helpful service.
Worst Review: Gary recounted a frustrating experience involving his expensive watch repair, highlighting communication issues and a lack of urgency.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 118
Store Phone Number: 2104976767
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