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Diamonds of London, located in San Antonio, TX, operates as a trusted jeweler specializing in engagement ring creation and service. The store is highly regarded for its knowledgeable staff, particularly Fallon and Rachal, who provide attentive and personalized service to customers. They offer a wide selection of fine diamond and gold jewelry, custom designs, and watch and jewelry repairs, creating a comprehensive engagement ring shopping experience.
With a total of 28 reviews reviewed, the majority reflect a positive sentiment towards their services. Customers have praised the staff for their warm demeanor and expertise in guiding them through the engagement ring selection process. Satisfaction from proactive customer service and a friendly store environment is frequently noted. However, there are some negative reviews highlighting issues with individual experiences, particularly involving customer interactions with one of the owners, which have slightly tempered the overall positive impression.
Location: 6909 N Loop 1604 E Ste 2026, San Antonio, TX 78247
Phone Number: (210) 651-3202
County: Bexar
Operating Hours:
- Mon: 10:00 AM - 9:00 PM
- Tue: 10:00 AM - 9:00 PM
- Wed: 10:00 AM - 9:00 PM
- Thu: 10:00 AM - 9:00 PM
- Fri: 10:00 AM - 9:00 PM
- Sat: 10:00 AM - 9:00 PM
- Sun: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer highlighted the excellent service received at Diamonds of London, emphasizing the knowledge and friendliness of staff members who helped them select the perfect watch without pressure to overspend.
Worst Review:
Another review pointed out a disappointing interaction with the female owner, describing an experience of feeling dismissed during an engagement ring inquiry, which negatively impacted the customer's shopping decision.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 28
Store Phone Number: 2106513202
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