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Shetler Fine Jewelers, located at 7373 Broadway, Suite 106, San Antonio, TX 78209, operates in Bexar County. Renowned for its exceptional service in engagement ring creation, this female-owned jeweler has been delighting customers since 2005. The store is staffed by a knowledgeable team dedicated to ensuring each client feels valued and understood, particularly in guiding them through the intricate process of designing custom jewelry. Their offerings include a broad selection of fine fashion jewelry and services such as custom design and repairs.
With a total of 124 reviews analyzed, the feedback from customers predominantly highlights a positive experience with the store’s personalized service and quick turnaround times for repairs. Many reviews commend the staff, especially acknowledging Marissa and Robin for their expert assistance and exceptional customer service.
However, there are few mentions of longer wait times during busy periods, suggesting room for improvement in efficiency at peak times.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
Ryan highlighted the excellent service and friendly staff at Shetler Fine Jewelers, particularly noting their quick turnaround and welcoming atmosphere.
Worst Review:
One reviewer mentioned experiencing longer wait times during peak hours, indicating that while the staff was friendly, the efficiency could be improved.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
Staff Members:
- Marissa
- Robin
- Britney
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 124
Store Phone Number: 2108260660
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