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Money Mart Pawn & Jewelry in San Antonio, TX, provides a range of services, prominently including engagement ring creation. Located at 11643 SE Loop 410 Ste 115, San Antonio, TX 78221, and reachable at (210) 305-5703, this pawn shop strives to offer customers a combination of pawn services and quality jewelry options. The store's operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 7:00 PM |
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | Closed |
The shop has garnered mixed reviews, with a total of 4 customer reviews reflecting varied experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
Positive reviews note the store’s extensive inventory and the variety of items available for sale. Customers appreciate the helpfulness of some staff members, indicating a willingness to assist in finding quality pieces. However, negative feedback highlights concerns about customer service, with some customers expressing dissatisfaction over low appraisals for pawned items and issues with jewelry repairs, citing a lack of follow-up on warranties.
Best Review: Katie spoke highly of Money Mart, mentioning the impressive selection and variety of jewelry available, while noting that some staff may be very supportive in guiding customers through their purchases.
Worst Review: Sunni criticized the layaway procedures, commenting on missing items and claiming that the customer service experience left much to be desired, with the store appearing unclean and the staff's attitude reported as unwelcoming.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 2108268033
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