HomeStore LocatorTXSan AntonioZales Jewelers - the Shoppes at La Cantera
59% Score | Zales Jewelers - the Shoppes at La Cantera in San Antonio TX

Zales Jewelers, located at 15900 La Cantera Pkwy, Ste. B-6, San Antonio, TX 78256, offers a wide range of jewelry services with a particular emphasis on engagement ring creation. Customers can easily reach them at (210) 558-3224. The store provides an array of services including custom jewelry design, jewelry repair, cleaning, and inspection. Zales has been known as America’s diamond store since 1924, catering to various jewelry needs for over 90 years.

The store operates in Bexar County and is noted for having a knowledgeable staff that assists customers in selecting the perfect ring for their special occasions.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews reflects a mixed experience. Approximately 48% of reviews are positive, 22% are neutral, and 30% are negative, indicating that while many customers appreciate the service and ring selection, there are recurring concerns regarding customer service.

Best Review: A customer praised the exceptional service provided by Ernesto, highlighting how helpful and patient he was while assisting with the selection of engagement rings.

Worst Review: Another review expressed frustration with the lackluster staff engagement, where a customer felt ignored during their visit while looking for a tennis bracelet and ultimately chose to spend their budget elsewhere.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 59%
Total Customer Feedback Reviewed: 178

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - the Shoppes at La Cantera
Zales Jewelers - the Shoppes at La Cantera
59%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - the Shoppes at La Cantera
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