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Ascot Diamonds Dallas operates as a premier jeweler specializing in creating exquisite engagement rings. Located at 15851 Dallas Pkwy Ste 170, Addison, TX 75001, the store is a family-owned business that has been serving customers since 1978. The team, including owner Maurice Efune, is known for providing a personalized experience, guiding customers through the intricate processes of diamond selection and ring design without undue pressure to purchase.
The services offered encompass a wide array of diamond options and custom designs, ensuring that clients find the perfect fit for their engagement rings. The knowledgeable staff is highlighted for their honesty and commitment to customer satisfaction, fostering long-lasting relationships.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Closed on Sunday
Phone: (469) 250-1934
County: Dallas County
Overall Sentiment from Online Customer Reviews:
Based on a review analysis comprising 399 comments, 92% of reviews reflect positive sentiments, with 5% neutral and 3% negative feedback. Customers frequently applaud the personalized service and beautiful craftsmanship of the jewelry, while rare negative reviews cite experiences of feeling dismissed or undervalued.
Best Review:
Jason highlighted the exceptional service provided by Maurice, who patiently guided him in selecting the perfect engagement ring, ensuring a stress-free experience throughout the process.
Worst Review:
Grace expressed dissatisfaction due to feeling disrespected during her visit, noting that the owner seemed to dismiss her inquiries based on her appearance and experience level.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Maurice Efune
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 399
Store Phone Number: 9729910001
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