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Diamonds Direct, located at 8127 Preston Rd, Dallas, TX 75225, is renowned for its exceptional engagement ring creation and customer service. The store operates in Dallas County and has garnered extensive positive feedback for its knowledgeable staff who provide personalized attention to customers, ensuring a stress-free and informative shopping experience. Notable staff members include Greg Keaton, Leslie Zale Greco, Matthew Clements, and Allan Abramowitz, who are praised for their expertise and commitment to helping customers find the perfect ring within their budget.
Services offered by Diamonds Direct encompass a diverse selection of engagement rings and custom designs, along with warranties and maintenance for purchased jewelry. Customers appreciate the ability to work closely with experts throughout the process of selecting and creating a memorable engagement ring that matches their unique vision. The direct diamond sourcing model allows for competitive pricing without compromising quality.
The overall sentiment from online customer reviews is notably positive, with approximately 85% of reviews expressing satisfaction with their experiences.
Best Review:
Stefanie shared her admiration for Diamonds Direct, highlighting the exceptional service and personalized attention she received while having her ring resized. She emphasized the helpful recommendations and the friendly atmosphere, indicating a positive experience overall.
Worst Review:
A customer named Daniel expressed frustration with the service he received, highlighting issues with pricing discrepancies and lack of follow-up communication. He noted that the experience felt rushed and pressured, contrasting sharply with the highly positive feedback from others.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday - Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members:
- Greg Keaton
- Leslie Zale Greco
- Matthew Clements
- Allan Abramowitz
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 1358
Store Phone Number: 9723426663
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