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Rosales Jewelers, located at 1610 S Westmoreland Rd, Dallas, TX 75211, stands out for its specialization in custom engagement ring creation and affordable premium jewelry since 1986. Known for its attentive staff and exceptional customer service, this family-owned jeweler offers a wide selection of quality pieces, including rings, chains, and pendants. The store is committed to providing personalized service, with many customers praising the knowledgeable and caring approach of the staff.
Operating in Dallas County, Rosales Jewelers provides a variety of services, including ring sizing, repairs, and custom designs, making it a popular choice for those seeking unique engagement rings. The store can be reached at (214) 827-8850 for inquiries.
- Monday: 12:00 PM - 5:00 PM
- Tuesday: 12:00 PM - 5:30 PM
- Wednesday: Closed
- Thursday: 11:30 AM - 6:00 PM
- Friday: 11:30 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is largely positive, with about 75% of feedback being favorable, 15% neutral, and 10% negative. Most reviewers appreciate the store's atmosphere, customer service, and craftsmanship. However, a few complaints regarding customer service experiences have surfaced.
Best Review:
A customer named Corey praised the stunning quality and service for his custom grill work, highlighting the attention to detail and professionalism exhibited by the staff.
Worst Review:
Mary expressed disappointment with the service related to a graduation ring purchase, noting a lack of communication regarding delays, which left her feeling neglected.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: 2148278850
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