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The Jewelry Gallery, located at 12900 Preston Road, Suite 606, Dallas, TX 75230, specializes in the creation of exquisite engagement rings and offers a wide range of fine jewelry sold on consignment. Founded in 1986 by experienced gemologist Margaret Gronberg, the gallery has built a reputation for providing exceptional customer service and high-quality pieces with old-world craftsmanship. Customers appreciate the comfortable atmosphere and professionalism when choosing pieces for significant occasions such as engagements.
The jeweler is open Monday to Friday from 10:00 am to 5:00 pm and closed on weekends. The staff is known for their expertise in appraising jewelry and providing personalized services, ensuring clients find the perfect ring that fits their needs and budget.
While many customers praise the gallery for its beautiful selections and the integrity of its owner, a few negative experiences have been noted about customer service in specific transactions.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Best Review:
Debora highlighted the enjoyable atmosphere of the gallery, emphasizing great prices and fun auctions, indicating a positive shopping experience.
Worst Review:
Animal expressed dissatisfaction regarding a gold piece transaction, describing a troubling interaction with the seller after purchasing an item that was later canceled due to a price surge.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|------------------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff members include Margaret Gronberg.
Positivity Score: 75%
Total Customer Feedback Reviewed: 12
Store Phone Number: 2143695361
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