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Swag Designer Jewelry, located at 8687 N Central Expy #510, Dallas, TX 75225, is a family-owned jeweler with a notable presence in Dallas County. Specializing in a diverse selection of unique engagement rings and other fine jewelry, Swag offers a curated shopping experience with pieces from various designers. Customers can expect assistance from the knowledgeable staff, who are eager to help find the perfect piece for special occasions.
Despite some glowing reviews praising the excellent selection and customer service, there is a notable divide in the experiences shared by customers. While some appreciate the stunning jewelry and helpful staff, others have voiced concerns about poor service and negative interactions, particularly relating to customer support and communication during purchasing experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
Review Coverage: 21 reviews
Opening Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Best Review: A customer appreciates the amazing selection of jewelry and highlights the exceptional customer service they received when purchasing a beautiful pearl necklace. They specifically mentioned a friendly staff member named Patty, who helped them find exactly what they were looking for.
Worst Review: A customer shared their frustration with the rude behavior of the staff during their visit. They recounted a particularly negative interaction with a manager, who was dismissive and unhelpful, leading to a disappointing experience after purchasing a ring.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 21
Store Phone Number: 2146910123
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