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Diamond Exchange Dallas, located at 5757 Alpha Rd, Suite #502, Dallas, TX 75240, is highly regarded for its exceptional engagement ring creation services. The store is operated by Roderick, whose expertise in the diamond industry is complemented by a dedicated team that prioritizes customer satisfaction. Priding themselves on delivering high-quality, custom designs, Diamond Exchange Dallas ensures that clients receive personal attention throughout the engagement ring selection process.
Customers appreciate the extensive selection and the ability to create unique, custom pieces tailored to their preferences. The knowledgeable staff works diligently to provide a no-pressure shopping experience, allowing clients to explore their options comfortably. Many reviews highlight the store's unbeatable prices and the quality of the diamonds, affirming its status as a reliable destination for engagement rings and other fine jewelry.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
**Highlight Reviews:**
Best Review: This customer praised Roderick and his team for their friendly service and exceptional quality, noting their ability to create a stunning custom ring at a great price. The experience was described as enjoyable, with attentive care throughout the process.
Worst Review: A customer expressed disappointment with the service, citing a lack of communication and feeling undervalued during their engagement ring consultation. They highlighted issues with the pricing and felt misled about the total costs involved.
**Opening Hours:**
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 11:00 AM – 3:00 PM
- Sunday: Closed
Staff Members:
- Roderick
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 507
Store Phone Number: 2148885500
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