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Ashley's Platinum & Gold Casting is a prominent jeweler located at 13620 Gamma Rd, Dallas, TX 75244, specializing in custom engagement ring creation and other jewelry services. With a focus on quality craftsmanship, they offer an array of services including CAD design, 3D modeling, wax printing, casting, stone setting, and repairs. The company is known for its ability to handle unique and intricate designs, making it a trusted choice for clients looking to create the perfect engagement ring.
The operation is helmed by Ashley Quariab, who ensures that clients receive attentive service. Their turnaround times are praised by many, allowing retailers and clients to stay competitive in the market.
Operating hours are as follows:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
The overall sentiment from online customer reviews indicates a mixed response, with positive experiences highlighted, but some customers reporting issues with communication and service reliability. After reviewing a total of 9 reviews, sentiments were found to be approximately 60% positive, 20% neutral, and 20% negative.
Best Review: A customer praised Ashley's for their prompt and high-quality repair service, stating that they were impressed with how their damaged ring looked like new after being repaired at no cost.
Worst Review: Another customer expressed dissatisfaction, detailing a frustrating experience with poor communication and unexpected charges, noting that they felt misled about pricing and service delivery.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 9
Store Phone Number: 9727010011
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