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Herbert Goldberg Company stands out in Dallas, TX, as a premier jeweler specializing in engagement ring creation and comprehensive jewelry services. Located at 14951 Dallas Pkwy, Ste 250, this family-owned establishment combines quality craftsmanship with personalized service, catering to the needs of both individual customers and independent jewelers alike. The store has garnered a reputation for its excellent customer service, with many clients praising the attentive and knowledgeable staff, including Robert J. Goldberg, the VP/Owner. The jeweler not only offers engagement rings but also custom jewelry creation, ensuring that each piece is unique and meaningful.
Operating hours are as follows:
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 12 PM
- Sunday: Closed
The store is dedicated to providing fair prices and high-quality diamonds, sourcing directly from Antwerp, ensuring integrity in their offerings. Reviews reflect a generally positive sentiment about the establishment, noting its commitment to quality and customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 79%
Neutral: 15%
Negative: 6%
Highlight Reviews:
Best Review: Nikita praised the jewelery store for having """"the best, most wonderful jewelry"""" and their exceptional communication during the purchase process.
Worst Review: Dan expressed dissatisfaction after feeling misled about the price and quality of a diamond he purchased, highlighting poor customer service when he sought clarification.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Robert J. Goldberg
Positivity Score: 86.5%
Total Customer Feedback Reviewed: 11
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