Olschwanger Designs, located at 4835 Lyndon B Johnson Fwy #424, Dallas, TX, 75244, operates in Dallas County. This jewelry store specializes in custom engagement ring creation, offering clients a personalized experience from start to finish. The owner, Eric Olschwanger, has over 30 years of experience in designing unique pieces tailored to individual preferences. The store also provides services such as repurposing jewelry and repairing fine pieces. Customers appreciate the transparency in pricing and the depth of knowledge shown during consultations. Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall sentiment from online customer reviews:
Positive reviews indicate a strong customer service approach, with clients appreciating Eric's expertise and attentiveness in the engagement ring creation process. However, there are some negative sentiments regarding a few experiences where customers felt their requests were not adequately addressed. Based on the reviews analyzed, the sentiment distribution is approximately:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlighting the provided reviews:
Best Review: A customer praised Eric for his transparency and help in designing a custom engagement ring, emphasizing his knowledge and ability to stay within budget.
Worst Review: One review expressed dissatisfaction with the service, describing the interaction as rude and resulting in an unhappy final product.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 9724588352