The Jewel Box, located at 342 E Campbell Ave, Campbell, CA 95008, is a well-regarded jewelry store specializing in engagement ring creation and an array of custom jewelry services. Known for its attentive staff, including Elissa and Aaron, the store offers personalized consultations to assist clients in finding or designing their perfect engagement rings. The atmosphere is described as inviting and elegant, featuring a charming outdoor patio where customers can enjoy refreshments while they shop.
Customers frequently highlight the knowledgeable and friendly service, with many stating how comfortable they felt during the ring selection process. The store prides itself on its attention to detail and the quality of craftsmanship, with a strong emphasis on understanding customer preferences and budgets.
Despite the overwhelmingly positive sentiment, a few customers have noted longer wait times for certain services, which can be expected given the store's popularity.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Gabrielle praised the personal service at The Jewel Box when she and her fiancé selected their wedding bands, noting the high quality and beauty of the rings. They appreciated the standout customer experience provided by Linea and Eliana.
Worst Review:
One customer mentioned a frustration with longer wait times for specific services, expressing concern over the delays experienced during busy periods.
**Operating Hours:**
- Monday: Closed
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Elissa
- Aaron
- Linea
- Eliana
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.