Plaza Fine Jewelry, located at 600 N Pearl St, Ste H104, Dallas, TX 75201, operates under the caring management of Abe Hashem and his family. With a reputation built over 40 years, this family-owned jewelry store excels in crafting custom engagement rings tailored to the unique visions of customers. Expect a welcoming atmosphere where the staff is known for their genuine kindness and attention to detail. The store provides a full suite of services, including custom jewelry design, repairs, and watch servicing, ensuring that every piece, especially engagement rings, is crafted with care.
Having analyzed a total of 330 customer reviews, the overall sentiment reflects a strong positive response from clients.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
The majority of clients praise the exceptional service and personalized attention received during the engagement ring creation process. Many commend the store for its fair pricing and quality craftsmanship, noting that Abe and his wife are instrumental in creating a reassuring shopping experience. However, there are occasional mentions of issues with specific repairs, pointing to rare miscommunications about service expectations.
Best Review:
One notable review highlights the extraordinary customization service provided by Abe, where a customer received a ring that far exceeded their expectations, emphasizing the impressive craftsmanship and attentive service offered by the staff.
Worst Review:
Another customer experienced dissatisfaction due to perceived rudeness from a staff member while inquiring about a repair, feeling that their concerns were dismissed without attention.
Operating hours:
- Monday: 10:30 AM - 7:00 PM
- Tuesday: 10:30 AM - 7:00 PM
- Wednesday: 10:30 AM - 7:00 PM
- Thursday: 10:30 AM - 7:00 PM
- Friday: 10:30 AM - 7:00 PM
- Saturday: 12:00 PM - 5:00 PM
- Sunday: Closed
Staff members mentioned:
- Abe Hashem
- Raja Hashem
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 330
Store Phone Number: 2149531557