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Texcape Diamonds Inc, located at 12700 Hillcrest Rd Ste 251, Dallas, TX 75230, is a respected jeweler specializing in engagement ring creation and high-quality diamond jewelry. With nearly 30 years of experience in the industry, they pride themselves on delivering excellent customer service and meticulously crafted jewelry. The custom engagement rings are made by skilled jewelers who use state-of-the-art technology, ensuring each piece meets the customers' exact specifications. The knowledgeable staff is committed to helping customers navigate the intricate details of diamond quality, including the essential 4 Cs: color, clarity, carat weight, and cut.
Operating hours are as follows:
| Day | Hours |
|------------|---------------|
| Wednesday | 9 am - 6 pm |
| Thursday | 9 am - 6 pm |
| Friday | 9 am - 5 pm |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9 am - 6 pm |
| Tuesday | 9 am - 6 pm |
The store's dedication to client satisfaction is evident, as noted by positive reviews highlighting their superb service and high-quality diamonds. However, there are also critical voices indicating some inconsistencies in service.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: Monique praised Texcape Diamonds for their top-notch client satisfaction and strong focus on high-quality jewelry, commending their detailed craftsmanship and beautiful designs.
Worst Review: There was a review expressing disappointment in the service experience, suggesting that some customers felt not entirely valued during their visits.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 9729807632
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