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Ralph Austin Jewelers, located at 1905 Skillman St, Dallas, TX 75206, is a cherished local establishment in Lakewood, known for its stellar engagement ring creation services. The store has earned a reputation for quality craftsmanship and a personalized touch, having served the community since 1966.
Managed by Tanner Milke, the team is dedicated to working closely with customers to design unique engagement rings that embody personal stories and family heritage. Many reviews reflect the warmth and expertise of the staff, who are often commended for their attentive service and ability to listen to customers' visions. Whether it’s repairing an heirloom piece or crafting a custom ring, the service feels like that of a friendly neighborhood jeweler.
Customer Sentiment: Approximately 80% of patrons express high satisfaction with their experiences while around 10% have given neutral feedback, and another 10% encountered issues mainly related to communication.
Opening Hours:
- Monday to Friday: 8:30 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
Best Review: Jennifer praised the team for their excellent customer service and attention to detail when resizing and repairing her jewelry, noting that they made her feel valued throughout the process.
Worst Review: Mat voiced a negative experience regarding the mishandling of his Rolex repair, stating that it resulted in significant damage, leaving him frustrated with the service he received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 148
Store Phone Number: 2148273371
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