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The Jewel Box, located at 6613 Hillcrest Ave, Dallas, TX 75205, operates in the area of Dallas County and has been a family-owned jewelery business for over 20 years. They specialize in the creation of engagement rings and offer a variety of services including jewelry repair, buying and selling fine jewelry, and hosting estate sales. The father-son team, Ralph and Rusty Hunt, are known for their expertise in both fine and estate jewelry, as well as their commitment to customer service.
The reviews indicate a mixed atmosphere regarding customer experiences. While many customers commend the quality of jewelry and the helpfulness of the staff, others express dissatisfaction with customer service and communication issues. The store offers a wide range of jewelry including American Indian and designer silver pieces, making it a unique destination for those seeking special items.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
**Highlight Reviews:**
Best Review: Carol praised the great service, noting the lovely people and the fantastic selection available at the store.
Worst Review: Jessica expressed frustration over her experience at an estate sale, feeling misled about the authenticity of items and criticized the pricing methods used.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members: Ralph Hunt, Rusty Hunt
Positivity Score: 70%
Total Customer Feedback Reviewed: 25
Store Phone Number: 2143680808
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