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De Boulle Diamond and Jewelry, located at 6821 Preston Rd, Dallas, TX 75205, is an exceptional jeweler known for its outstanding engagement ring creation services. The store showcases a superb selection of fine jewelry and luxury timepieces, catering to clientele seeking both style and sophistication. With a commitment to excellent customer service, the knowledgeable staff, including noted employees such as Rance and John, provide tailored advice to help customers find the perfect ring. The environment is welcoming, and many visitors appreciate the level of personal attention given during their visits.
Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The reviews indicate a generally positive sentiment towards De Boulle Diamond and Jewelry, with approximately 75% positive feedback, 15% neutral, and 10% negative sentiments. Customers frequently commend the attentive service and high-quality selection, though some express disappointment with specific experiences regarding reception or follow-up.
Best Review:
A customer praised Rance for his knowledgeable and personable service, noting a seamless process in selecting a stunning Tudor watch, emphasizing the expert guidance he received throughout the visit.
Worst Review:
A customer reported a negative experience, feeling unwelcome and dismissed when inquiring about Rolex models, expressing frustration over the lack of assistance provided by the staff during their visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Mentioned:
- Rance
- John
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 109
Store Phone Number: 2145222400
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