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Uncle Dan's Pawn, Jewelry And Gun Sales operates in Dallas County and specializes in various pawn services, with a notable emphasis on jewelry, particularly engagement ring creation. The store is known for its competitive pricing and a wide selection of jewelry, including luxury watches and custom diamond jewelry options. Customers can enjoy services such as fair appraisals for items and bespoke engagement ring options tailored to individual preferences.
The jeweler has garnered mixed feedback from patrons, with a total of 29 reviews reviewed. Many customers appreciate the extensive inventory and attentive staff that often go above and beyond to assist in finding the right pieces, specifically mentioning positive experiences with staff like Henry and Alex. However, there are some concerns related to customer service experiences and store policies that have left a few customers dissatisfied, particularly regarding transparency in transactions and communication about layaway statuses.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Location: 8210 S Hampton Rd, Dallas, TX 75232
Phone: (972) 228-8524
**Operating Hours:**
- Mon: 10:00 AM - 7:00 PM
- Tue: 10:00 AM - 7:00 PM
- Wed: 10:00 AM - 7:00 PM
- Thu: 10:00 AM - 7:00 PM
- Fri: 10:00 AM - 7:00 PM
- Sat: 10:00 AM - 6:00 PM
- Sun: 11:00 AM - 5:00 PM
Mentioned Staff: Henry, Alex
Best Review:
A customer highlighted the exceptional service provided by Henry, who helped them find various TV options at great deals while ensuring everything was in working order.
Worst Review:
Another customer expressed their frustration over a layaway cancellation without proper notification regarding a purchased air conditioning unit. They voiced that better communication from management could have greatly improved their experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 29
Store Phone Number: 9722288524
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