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Leland's Gold & Diamonds is a well-regarded jewelry store located at 6601 Gentle Wind Ln, Dallas, TX 75248, in Dallas County. This jeweler specializes in the creation of engagement rings, providing a blend of quality craftsmanship and personalized service. The staff, led by owner Leland Baker, is noted for its friendly and knowledgeable approach, ensuring that the jewelry selection process is enjoyable and informative.
Leland's offers a variety of services including custom design, redesigning old jewelry, jewelry repairs, and appraisals. Customers appreciate the extensive range of options and the high quality of diamonds at competitive prices. Many reviews highlight the exceptional customer service and the personal touch provided during the engagement ring selection process, making it a popular choice for couples looking to create a memorable piece.
Positive feedback overwhelmingly highlights the excellent service and high-quality work, often describing Leland's Gold & Diamonds as a trustworthy establishment for significant purchases like engagement rings. However, a few negative comments arise around communication issues and pricing disputes, indicating a less favorable experience for some clients.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: Felisha praised the outstanding service and unique selection at Leland's, mentioning how the personalized approach made her jewelry purchasing experience enjoyable and memorable.
Worst Review: Elizabeth shared a negative experience regarding inappropriate comments made during her visit, leading her to leave without making a purchase.
Opening Hours:
| Day | Hours |
|-----------|---------------|
| Saturday | 9 AM – 1 PM |
| Sunday | Closed |
| Monday | 9 AM – 4 PM |
| Tuesday | 9 AM – 4 PM |
| Wednesday | 9 AM – 4 PM |
| Thursday | 9 AM – 4 PM |
| Friday | 9 AM – 4 PM |
Staff Members:
- Leland Baker
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 36
Store Phone Number: 9724905626
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