Diamonds and Fine Jewelery Dallas TX

Diamonds and Fine Jewelry, located at 17390 Preston Rd Ste 275, Dallas, TX 75252, operates in Dallas County. They specialize in custom engagement ring creation alongside a variety of other jewelry services. Customers have noted the store's friendly and helpful staff, which contributes positively to their shopping experience. Noteworthy services include jewelry repair and a selection of bridal jewelry, highlighting their craftsmanship and attention to detail.

Overall, the store has received mixed reviews. From a total of 13 reviews analyzed, sentiment breakdown reveals approximately 62% positive feedback, 23% neutral comments, and 15% negative experiences.

Highlights from customer reviews show a range of satisfaction. Some positive remarks commend the staff's friendliness and the good selection of jewelry available. For example, one customer appreciated the custom engagement ring options and timely service, praising the engagement ring's quality. In contrast, negative reviews pointed to instances of poor customer service, citing issues with miscommunication regarding jewelry value and dissatisfaction with repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 23%
Negative: 15%

Best Review:
Akash noted that Diamonds and Fine Jewelry offers a great selection of jewelry and commended the friendly staff, making it a highly recommended place for jewelry shopping.

Worst Review:
A customer expressed frustration over a negative experience with service, feeling that the staff was not honest regarding the value of their jewelry and highlighting a lack of professionalism in handling their concerns.

Operating Hours:
- Monday to Friday: 9:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.