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Cook Diamonds, located in the Dallas World Trade Center at 2050 N Stemmons Fwy #7802, Dallas, TX 75207, is a family-owned jeweler with a strong reputation for engagement ring creation and outstanding customer service. With over 40 years of experience in the Dallas County area, Cook Diamonds specializes in custom-designed engagements, offering a wide selection of high-quality diamonds and exquisite fine jewelry pieces.
According to reviews covering 20 individual customer experiences, the overall sentiment towards Cook Diamonds is highly positive. Customers appreciate the knowledgeable and friendly staff, including team member Candice, who is recognized for her expertise in guiding clients through the engagement ring purchase process. The atmosphere is often described as welcoming and attentive, making the experience enjoyable and less daunting for couples.
However, there are a few neutral comments regarding operating hours, with some visitors wishing for extended availability over the weekends, as the store is closed on Saturdays and Sundays.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Opening Hours:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members Mentioned:
- Candice
Best Review: Susan expressed her admiration for Cook Diamonds, noting the unbeatable prices and the exceptional value they offer. She highlighted how the staff's genuine care and guidance enhanced her overall experience.
Worst Review: None found.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 20
Store Phone Number: 2147451622
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