Jay Dean Winchester Diamonds, located at 909 Pollard St, Dallas, TX 75208, is a notable destination for custom engagement ring creation and other jewelry services. With a focus on wholesale jewelry manufacturing, they offer a comprehensive range of services including CAD design, jewelry repairs, hand engraving, and the crafting of bespoke pieces. The jeweler operates throughout the Dallas/Fort Worth metroplex and has built a reputation for outstanding customer service and quality craftsmanship.
The shop opens Monday through Friday, from 9:00 AM to 6:00 PM, and is closed on weekends. Customers can reach them at (972) 458-1000 for inquiries or appointments.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 50%
Neutral sentiment: 0%
Negative sentiment: 50%
The reviews indicate a divided response, with some customers appreciating their craftsmanship while others had reservations about the service.
Best Review: Aramis Fernandez expressed satisfaction with the quality of the custom jewelry and praised the professionalism of the staff, stating that the outcomes exceeded expectations.
Worst Review: Ken The Jeweler raised concerns about inconsistent communication and felt that the service did not match the high standards in terms of customer interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Tony Logan
- Kenneth Gamble
- Curtis Winchester
Positivity Score: 50%
Total Customer Feedback Reviewed: 2
Store Phone Number: 9724581000