Diamond & Gold Warehouse, Dallas, TX
Diamond and Gold Warehouse in Dallas, TX, is highly regarded for its exceptional services in engagement ring creation and customer care. Located at 5757 Alpha Rd #610, the store stands out as a family-owned jeweler known for its extensive collection of certified loose diamonds and custom designs tailored to customers' visions. Under the ownership of Barry Hirsch, customers have reported receiving personalized guidance, expert knowledge, and a welcoming atmosphere throughout the ring-buying process.
The store specializes in a range of services, including engagement rings, wedding bands, and custom jewelry designs, with a focus on providing quality options at competitive prices. Reviews indicate that the staff members, especially Max and Annie, are dedicated to ensuring customers leave with rings that exceed their expectations. With an impressive overall review rating of 4.9 based on 353 customer reviews, it's clear that the store prioritizes satisfaction.
However, not all experiences are flawless; some reviewers have reported instances of less satisfactory communication regarding jewelry appraisals, contributing to a balanced view of the establishment.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Best Review:
Katherine highlighted the extraordinary service and dedication of the team at Diamond and Gold Warehouse, mentioning how her husband collaborated with Barry to create her dream engagement ring and that the customer service remained excellent through the years.
Worst Review:
Kimberly expressed disappointment regarding the store's evaluation for purchasing jewelry, feeling the offers did not reflect the true value based on previous appraisals.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Barry Hirsch
- Max
- Annie
