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Royal Gold and Silver, located at 11360 Emerald Street, Dallas, TX 75229, offers an impressive array of services specializing in the creation of custom engagement rings. The jeweler is recognized for its extensive selection of new and previously owned jewelry, including a unique collection of Rolex watches. Customers have highlighted the knowledgeable staff and the supportive environment, making it a notable destination for engagement ring selections.
Operating in Dallas County, the store provides services that include custom jewelry design, jewelry repair, and diamond appraisals. The attentive team, led by experienced jewelers, is committed to guiding customers through their purchase, ensuring a personalized experience that meets individual preferences and budgets.
Phone: 972-488-4653
Store Hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is mixed, with a 70% positive, 20% neutral, and 10% negative feedback. While many praised the knowledgeable staff and fair pricing, there were instances of complaints regarding customer service.
Best Review:
Shawn mentioned the excellent service and fair prices he received, reflecting a positive experience with the staff, which he found to be attentive and professional.
Worst Review:
Eddie expressed disappointment due to an encounter where he felt he was lowballed for his items, indicating issues with the value offered by the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 82
Store Phone Number: 9724884653
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