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Sue Gragg Precious Jewels, located at 5500 Preston Road, Suite 205, Dallas, Texas, 75205, is a distinguished jeweler with over 30 years of experience in creating exquisite engagement rings and bespoke jewelry. The owner, Sue Gragg, is well-respected in the diamond and precious stone industry, known for her commitment to artistry and excellence. The family-owned business provides one-on-one appointments at their Highland Park atelier, ensuring a personalized and discreet experience for clients seeking custom creations.
The services offered include engagement ring design, jewelry repair, and consultations for bespoke pieces, catering specifically to the needs of those looking for unique and meaningful engagement rings in Dallas County. Customers appreciate the professionalism and artistic skill of the staff, emphasizing the high-quality craftsmanship that goes into each piece.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Reviews indicate that customers are overwhelmingly satisfied with the service and quality they receive, highlighting the personal connections made during the design process.
Best Review:
A customer expressed profound satisfaction with her custom engagement ring experience, praising the patience and expertise of the staff, particularly in understanding her vision and turning it into a stunning reality.
Worst Review:
Another review mentioned a delay in service, which left the customer feeling somewhat frustrated, although they ultimately still appreciated the craftsmanship.
Operating Hours:
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: Closed
- Sunday: Closed
Staff: Sue Gragg
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2146301422
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