Lyles De Grazier Company Dallas TX
Lyles DeGrazier Jewelers, located at 2050 N Stemmons Fwy Ste 7943, Dallas, TX 75207, is a distinguished jewelry store specializing in custom engagement rings and fine jewelry. Owned and operated by third-generation jeweler Scott Polk, the establishment has been providing quality craftsmanship and exceptional customer service since 1949. Lyles DeGrazier emphasizes a personalized experience, where each customer can work alongside skilled staff to design their perfect engagement ring, ensuring that every piece is both beautiful and meaningful.
Operating by appointment only, they offer services that include custom jewelry design, diamond sourcing, and jewelry repair. The team fosters an environment of trust and care, as evidenced by a strong focus on customer relationships and satisfaction. The store currently holds positive customer reviews, indicating a reputation for high-quality service.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Covered 18 reviews, which illustrate a predominantly positive reception toward the jeweler's services. Most clients express satisfaction with the knowledge and attentiveness of the team, particularly praising their work on engagement rings. However, there are mentions of a few negative experiences related to custom work not meeting expectations.
Best Review: A customer named Kyle highlighted the exceptional service he received when purchasing an engagement ring, emphasizing the team’s patience and ability to bring his vision to life within his budget.
Worst Review: Laila described her frustration with the lengthy process of having her engagement ring sold and the dissatisfaction she faced with the custom items she received, reflecting a disconnect between her expectations and the final product.
| Operating Hours |
|----------------------|
| Monday: 9 am - 5 pm |
| Tuesday: 9 am - 5 pm |
| Wednesday: 9 am - 5 pm|
| Thursday: 9 am - 5 pm |
| Friday: 9 am - 5 pm |
| Saturday: Closed |
| Sunday: Closed |
Staff Members: Scott Polk
