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Craig Lawrence Jewelry, located at 6611 Snider Plaza # 105, Dallas, TX 75205, is a jewelry store celebrated for its engagement ring creation and repair services. The shop has been serving the Dallas area for over 25 years, specializing in high-quality jewelry repair, custom designs, and personalized customer service. The team includes knowledgeable staff members, including owner Leslie Lawrence, who are dedicated to ensuring customers receive exceptional service.
Customer reviews have highlighted a mix of positive and negative experiences. The store has garnered recognition for its skilled craftsmanship in engagement ring design and the friendly, family-oriented atmosphere. However, some reviews pointed out concerns about delays in service and communication issues, particularly regarding watch repairs.
Overall, customer sentiment leans slightly positive, with approximately 50% of reviews expressing satisfaction with the jewelry creation services and staff professionalism, while around 25% share neutral sentiments, and 25% reflect negative experiences.
**Opening Hours:**
- Monday: 10 AM – 5:30 PM
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
**Staff Members:**
- Leslie Lawrence (Owner)
Best Review: A customer mentioned the incredible craftsmanship that went into their custom engagement ring, highlighting the attention to detail provided by Jordan, a member of the team.
Worst Review: One customer expressed frustration over a significant delay with their watch repair, alleging that the repairman lost their watch and failed to keep them updated throughout the process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 2146912644
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