Charles M. Yater and Sons, DALLAS, TX

C.M. Yater & Sons is a renowned jewelry store located at 6137 Sherry Ln, Dallas, TX 75225, offering specialized services in engagement ring creation. The store, family-owned and operated, showcases a commitment to quality craftsmanship, customizing rings to match individual preferences while providing a personalized shopping experience. The knowledgeable staff, including Mark Yater, are praised for their attentiveness and expertise in guiding customers through the selection process. They are known for designing elegant pieces and restoring family heirlooms, ensuring each customer's vision is realized.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 8 AM – 5 PM
- Wednesday: 8 AM – 5 PM
- Thursday: 8 AM – 5 PM
- Friday: 8 AM – 5 PM
- Saturday: 8 AM – 4 PM
- Sunday: Closed

The store has received a total of 30 reviews, with an overall positive sentiment reflected in customer comments.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews highlight the welcoming atmosphere, knowledgeable staff, and excellent craftsmanship, particularly in custom engagement rings. However, a few negative experiences were noted, particularly regarding service issues, showing that while most customers leave satisfied, some have faced challenges with communication and follow-up.

Best Review:
Kelly praised the team at C.M. Yater & Sons for their exceptional knowledge and friendly service in finding the perfect piece of jewelry without pressure.

Worst Review:
A customer named M.M. described a frustrating experience with a commissioned custom ring that had alignment issues, leading to dissatisfaction with the service and the owner's confrontational attitude.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.