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Elmer's Jewelry, located in Dallas, TX, specializes in custom engagement ring creation and jewelry repair services. The store is well-regarded for its personal approach, with many customers highlighting the owner, Elmer, as an experienced jeweler dedicated to quality craftsmanship. The shop has been a trusted choice for local residents for decades, offering a welcoming atmosphere and the ability to create unique, one-of-a-kind pieces based on individual customer ideas.
Operating within Dallas County, Elmer's Jewelry maintains a positive reputation largely due to its focus on creating customized engagement rings and providing repair services for watches and jewelry. The business is family-owned, reinforcing the sense of community that many patrons appreciate.
Recent customer reviews indicate a mix of sentiments. Positive feedback highlights the friendly service, quality of work, and reasonable pricing for repairs and custom pieces. Some customers describe Elmer as kind and skilled in his craft, especially in tailoring jewelry to meet personal tastes. However, there are also reports of dissatisfaction, with a few customers raising concerns about perceived overcharging and inconsistent service quality.
### Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
**Customer Reviews Highlight**:
**Best Review:** Juanita, a long-time customer, expresses her appreciation for the consistent quality and personal service provided at Elmer's Jewelry, emphasizing its status as her go-to place for over 30 years.
**Worst Review:** Leonard characterizes his experience as disappointing, critiquing the shop for perceived overcharging and unprofessional service when he sought a replacement band for his watch.
**Address:** 10233 Northwest Hwy #426, Dallas, TX 75238
**Phone:** (214) 341-6101
| **Operating Hours** |
|------------------------------|
| Monday | Closed |
| Tuesday | 9:30 AM – 6 PM |
| Wednesday | 9:30 AM – 6 PM |
| Thursday | 9:30 AM – 6 PM |
| Friday | 9:30 AM – 6 PM |
| Saturday | 9:30 AM – 5 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 49
Store Phone Number: 2143416101
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