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Roseco, located at 13740 Omega Rd Suite 200, Dallas, TX 75244, is a prominent jewelry supplier specializing in the creation of engagement rings and other fine jewelry. The store has built a solid reputation since its inception in 1979, providing a wide range of wholesale jewelry findings, mountings, metals, and tools essential for jewelry creation. The dedicated team, which includes knowledgeable staff known for their exceptional customer service, ensures that clients receive the support they need to craft the perfect engagement ring.
Operating in Dallas County, Roseco offers an array of signature items and tools suited for both professional jewelers and enthusiasts. Customers have highlighted the efficiency and friendliness of the staff, with many noting the quick service and vast selection of jewelry making supplies. However, a few reviews highlighted concerns regarding the store's limited hours for international buyers and overall staff availability during peak times, which could be improved.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly positive, with approximately 85% of reviews expressing satisfaction with the services offered, 10% neutral, and 5% negative, reflecting a generally favorable atmosphere surrounding the store's offerings.
**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 4:30 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Bob R. (Owner)
Best Review:
A customer praised Roseco for their outstanding customer service, noting how the staff took the time to understand and meet their needs while providing excellent assistance.
Worst Review:
A review indicated dissatisfaction with the service level provided, mentioning that the limited hours were not suitable for international buyers and criticizing the availability of staff for assistance.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 25
Store Phone Number: 9729919731
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