Intergem Fine Jewelry, located at 2050 N Stemmons Fwy Ste 7503, Dallas, TX 75207, is a standout jeweler well-regarded for its exceptional engagement ring creation services in Dallas County. The family-run establishment has been serving customers since 1980, with dedicated staff known for their customer-focused approach. The store offers a wide variety of engagement rings, custom designs, and repair services, ensuring that each client's needs are met with professionalism.
Customers frequently commend the staff, particularly Janyce and Joe, for their knowledgeable guidance throughout the jewelry selection process. The reviews reflect a mix of sentiments, showcasing the shop's strong reputation in the community. Positive experiences highlight the quality of craftsmanship and the beautiful, competitively priced engagement rings, while some negative feedback points to isolated instances of unhelpfulness.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Janyce
- Joe
Best Review:
A customer praised the store for providing incredible customer service and quality engagement rings, emphasizing the knowledge and friendly nature of the staff, particularly Janyce.
Worst Review:
One reviewer reported a negative encounter with a member of the staff, mentioning rudeness and a lack of assistance during their visit, which left them feeling disrespected.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27