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Mariloff Diamonds and Fine Jewelry is a premier jeweler located at 5151 Belt Line Rd #100, Dallas, TX 75254, in Dallas County. This family-owned business has been serving the Dallas community for over 40 years, specializing in engagement ring creation and custom jewelry design. Customers appreciate the exceptional service provided by the skilled staff, including Rachael, Mark, and Jim, who are known for their knowledgeable and friendly approach. The store offers a wide selection of loose diamonds and engagement rings to suit various budgets and styles.
The shop operates by appointment only, with the following hours:
- Monday to Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Phone: (214) 744-2490
Positive reviews emphasize the outstanding customer service, with many noting that staff members go above and beyond to ensure a perfect shopping experience. Clients often mention how the customization process feels personal and tailored to their unique needs. The quality of the jewelry, alongside competitive pricing, has also been highlighted.
Negative reviews are quite rare; however, a few customers have expressed concerns about the feeling of pressure in larger jewelry stores, contrasting it with the welcoming atmosphere found at Mariloff.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Highlight Reviews:
Best Review: David praised the remarkable service he received when purchasing an engagement ring, emphasizing the attention to detail and personalization offered by Rachael, which made the experience enjoyable and stress-free.
Worst Review: Dan mentioned that despite his thorough research, he found the diamond selection limited and felt pressured during the consultation process, which ultimately led him to choose a different jeweler.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 628
Store Phone Number: 2147613267
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