R.W. Diamond Broker is a locally family-owned jewelry store situated in Dallas, Texas, specializing in creating exquisite engagement rings and offering a comprehensive range of jewelry services. This establishment has built a positive reputation over its 34 years of operation, thanks to its knowledgeable owner, Robert Wolchuk, and his dedicated staff. Customers consistently praise the personalized service and transparent pricing that set this jeweler apart from larger retail chains. They offer a wide selection of engagement rings, loose diamonds, and lab-grown diamonds, ensuring that each client can find the perfect piece for their special occasion.
The store's operating hours are as follows:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 11 AM - 4 PM
- Sunday: Closed
- Monday: Closed
R.W. Diamond Broker operates within Dallas County and emphasizes customer satisfaction through tailored service.
Overall Sentiment from Online Customer Reviews:
Out of 93 reviews, the overall sentiment for R.W. Diamond Broker is largely positive. Customers appreciate the excellent service, fair pricing, and the attentive approach from Robert and his team. The positive sentiment score is approximately 90%, with around 8% neutral reviews and 2% negative feedback.
Highlight Reviews:
Best Review: Travis praised R.W. Diamond Broker for its exceptional service, stating that Robert provided valuable options without pressuring him, making the entire engagement ring purchase seamless and enjoyable.
Worst Review: Laura had a negative experience regarding past jewelry transactions but was mistakenly linked to R.W. Diamond Broker. The owner addressed the misunderstanding, emphasizing the importance of verifying details before leaving reviews.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 93
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