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Diamontrigue of Dallas, located at 5100 Belt Line Rd #818, Dallas, TX 75254, is a distinguished jewelry store renowned for its exceptional engagement ring creation and personalized service. This family-owned business has been a staple in Dallas County for over 44 years, emphasizing a customer-centered approach under the guidance of owner Judy Mason. The store offers a diverse selection of engagement rings, including custom designs to meet individual preferences.
Featuring a commitment to high-quality jewelry at competitive prices, Diamontrigue excels in providing attentive service, with satisfied customers frequently highlighting the knowledgeable and friendly staff. Reviews indicate a welcoming environment where staff members are eager to assist clients in finding the perfect piece. However, there are mixed sentiments about the transparency of the return policy, particularly regarding special orders.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
Customer feedback has been gathered from 38 reviews, showcasing a robust overall sentiment toward the store.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlighting the best and worst experiences:
Best Review:
James found the team at Diamontrigue exceptionally helpful, noting their dedication to understanding his fiancée's style to advise him on the perfect engagement ring.
Worst Review:
Caleb expressed frustration over an inflexible return policy for a special order. He felt misled and left dissatisfied with his experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members:
- Judy Mason (Owner)
Positivity Score: 85%
Total Customer Feedback Reviewed: 38
Store Phone Number: 9729341530
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