R.W. Diamond Broker, located at 17000 Preston Rd STE 310, Dallas, TX 75248, is a locally-owned jeweler renowned for its exceptional engagement ring services. The owner, Robert Wolchuk, has established a reputation for delivering honest and ethical diamond and jewelry services over his 34 years in the business. Specializing in wholesale loose diamonds, lab-grown diamonds, and custom engagement rings, R.W. Diamond Broker provides a personalized experience, focusing on customer needs and transparency in pricing. With a commitment to quality, customers can expect competitive pricing and a warm, family-oriented atmosphere.
Operating by appointment only, the store offers its services during the following hours:
- Tuesday: 10am - 5pm
- Wednesday: 10am - 5pm
- Thursday: 10am - 5pm
- Friday: 10am - 5pm
- Saturday: 10am - 4pm
- Sunday and Monday: Closed
Overall Sentiment from Online Customer Reviews:
Based on 93 reviews, the sentiment is predominantly positive, with approximately 88% positive, 9% neutral, and 3% negative responses. Customers frequently commend the exceptional customer service, quality of products, and competitive pricing.
Best Review:
Travis praised R.W. Diamond Broker for providing fantastic options and for the owner's ability to eliminate pressure in the buying process, particularly highlighting Robert's access to high-quality diamonds.
Worst Review:
Laura expressed disappointment regarding her experience, claiming confusion over services offered, but the owner promptly addressed her concerns, insisting she may have mistaken the jeweler for another establishment.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff:
- Robert Wolchuk (Owner)