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Lower Greenville Jewelry Workshop, located at 2917 Greenville Ave, Dallas, TX, is a charming jewelry store that shines when it comes to creating custom engagement rings and providing jewelry repair services. Nestled in the heart of Dallas County, this shop is known for its personal touch and commitment to craftsmanship, with 181 reviews showcasing their quality.
The owner, Scott, and his team are highly praised for their attentive service and genuine passion for jewelry. They specialize in custom designs, including engagement rings, and are known for their quick turnaround on repairs such as resizing rings and changing watch batteries. Customers rave about the welcoming atmosphere and the professionalism shown by the staff, which makes the ring creation process feel both exciting and reassuring. While most reviews are overwhelmingly positive, a few customers have reported minor issues with service consistency.
Customer Sentiment: Around 80% of customers express high satisfaction, with about 10% feeling neutral, and another 10% noting concerns.
Opening Hours:
Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Lidia shared her delight with the quick service for resizing her engagement ring, noting the friendly atmosphere that made her feel valued as a customer.
Worst Review: Nathan expressed disappointment over a rude interaction he had over the phone, indicating some room for improvement in customer service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 181
Store Phone Number: 2148264454
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