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Jarvis Gems and Jewelry Appraisals is a premier destination for those seeking expert engagement ring creation and appraisal services in Dallas County. The business is located at 12900 Preston Road, Suite 1112, Dallas, Texas 75230, and is operated under the ability and experience of Steven Jarvis, a Graduate Gemologist. With 23 reviews on various platforms, the jeweler has established a strong reputation in the community.
The services offered include jewelry appraisals, repairs, and liquidation evaluations, with a particular focus on engagement ring creation. Customers have noted the thoroughness and expertise of Mr. Jarvis, appreciating the personal touch during the appraisal process. The secure setting allows clients to watch as their pieces are examined, enhancing the trustworthiness of services provided. However, some negative experiences have been reported, particularly regarding customer service, with a few clients citing feelings of condescension during their visits.
Overall Sentiment from Online Customer Reviews:
- Positive: 74%
- Neutral: 17%
- Negative: 9%
Best Review: Alexandra highlighted the accommodating nature of the staff and the knowledgeable insights into valuing pieces of jewelry, praising the integrity shown during her visit.
Worst Review: Mark expressed dissatisfaction with his experience, feeling that he was treated like a potential thief rather than a valued client, which significantly impacted his perception of the service received.
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 3:00 PM |
| Saturday | 9:00 AM - 1:00 PM |
| Sunday | Closed |
Staff Members: Steven Jarvis
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 9728510009
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